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Title
Text copied to clipboard!Hotel Personnel Manager
Description
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We are looking for a skilled Hotel Personnel Manager who will be responsible for leading and developing hotel staff to ensure exceptional guest experiences and efficient operations. As a personnel manager, you will be a key figure in the organization, responsible for recruitment, training, personnel administration, and employee engagement. You will work closely with management to implement strategies that promote a positive work environment and high service quality. The role requires strong leadership skills, the ability to motivate employees, and an understanding of the unique challenges and opportunities in the hotel industry. You will also be responsible for monitoring health and safety procedures and ensuring that all employees thrive and perform at their best. We seek a solution-oriented, structured individual with excellent communication skills and experience in the hotel or service industry. This is an exciting opportunity for someone who wants to contribute to a hotel with high standards and good working conditions.
Responsibilities
Text copied to clipboard!- Lead and motivate hotel staff
- Plan and conduct recruitment processes
- Ensure training and development of employees
- Manage personnel administration and payroll
- Implement and monitor health and safety procedures
- Collaborate with management on strategic planning
- Handle conflicts and employee appraisals
- Ensure high service quality and guest satisfaction
- Manage work schedules and shifts
- Report to hotel management on personnel matters
Requirements
Text copied to clipboard!- Experience in personnel management, preferably in the hotel industry
- Good communication skills in Norwegian and English
- Knowledge of labor law and health and safety regulations
- Ability to motivate and develop employees
- Structured and solution-oriented
- Flexible and service-minded
- Good teamwork skills
- Experience with recruitment and training
- Good understanding of the hotel and service industry
- Relevant education in management or HR is an advantage
Potential interview questions
Text copied to clipboard!- How would you motivate a team in a busy hotel environment?
- What experience do you have with recruitment and training?
- How do you handle conflicts between employees?
- How do you ensure health and safety procedures are followed?
- How would you contribute to improving guest satisfaction?
- Can you give an example of a challenge you have solved as a personnel manager?
- How do you organize work schedules to ensure proper staffing?
- What are your strengths as a leader?
